This company took my money a month ago. A topper about 2" thick is plenty to add a touch of luxurious softness, while the C2 mattress provides you with a highly-adjustable firmness level. Take our bed quiz 100-NIGHT TRIAL 15-YEAR LIMITED WARRANTY PREMIUM DELIVERY & SET UP 100-NIGHT TRIAL ... See how the Sleep Number ® bed adjusts to you, relieving pressure points. PLEASE. The reps at the store can't help me, and when I call customer service I'm on hold for 1 hour only to speak to a bone head who's unable to help me with my return. Overall, the design is beautiful and shouldn’t be a problem for anyone who is concerned with style, even though this is a simple metal piece rather than a wooden one. The inshore customer service was great. This new bed hasn't done that. We wanted to return and their is no return you are stuck with the frame that cost over 3k but they'll be more than happy to pick up the blow up matress that cost maybe $500 ******DO NOT BUY THIS BED******* it's a scam. Sleep Like The Dead reviews and rates the Sleep Number (Select Comfort) bed based on over 1740 actual consumer experiences. Without my consent, Sleep Number rescheduled my delivery for a different date (a date that I was not available). We’ve tried “find my favorite” several times, used our sleep number that was measured in the store, and tried several other sleep numbers. When I finally diagnosed the issue, despite it being under warranty, Sleep Number insists on charging me over $100 for a "technician" to come install this simple part and would not let me replace it myself. For the budget-conscious shopper Black Friday, Labor Day, and Memorial Day sales are often some of the best times to purchase a Sleep Number mattress. The air pump on my original bed failed and had to be replaced. Much like the previous product, a lot of people are happy with this purchase and say that it does the job well. You are charged an additional $199 plus tax to have the bed picked up. When we were bouncing between types, Elliot was patiently answer all our questions, offered advises and most importantly knew when to walk away and leave us some privacy for discussion! My first new mattress since I was a child and I love it! Sleep Number mattresses are one of the few mattresses that have become a household name and for good reason. .. the sides break down but a perfect sleep. And when I initially called about the return before being transferred to the people who actually handle that part, the first lady offered me a 3 inch plush cover. This is the only way you'll know if its good for you. Save your money, save your backs, and save your relationships!! My kids were with us and he made us all feel welcome in the store. We never felt rushed or forced to make any purchases or decisions we didn't want to. Some purchasers of this bed frame have complained of cheapness, as the bed frame is made from plastic, unlike some of the metal frame alternatives we’ve revied below. I would wake in the morning stiff and sore in my hips. Oh and delivery and installation was perfect and on time. The other good thing about the bed is many get over 16 years with their bed compared to spring beds so the value on how long the mattress last is higher than a regular bed. Bed was so uncomfortable !! I wake up with back pain every morning and still paying on this with their 2 years no interest. In terms of models, some of their most popular Sleep Number beds are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling. Once we've received it and slept on it a few nights, I'll write a separate review for that product, as well as return here to report the overall results on our happiness with the C2 mattress. The Performance Series offers a higher profile than the Classic series, with the addition of more memory foam. BUYER BEWARE. The biggest differences between them is more or less cooling, memory foam, plush feel, and technology options that affect the final price. We are both having back problems, our intimacy has suffered, and we BOTH wake up complaining! The bed is easy to set up yourself. So buy it if you must knowing they will take back the mattress but just know you will be out 2 grand if you return it. There can't be more than $200 of material cost here. This morning was the final straw. This company is really a sham!! However, do not believe that they will last for 20 years. My partner, is the exact opposite. For instance, in the C3, Sleep Number merely adds a little foam padding and a slightly taller air bladder, but the price jumps by $300 or more! My husband is also big so it stands up to heavy folks. I will be leaving 1-star reviews on EVERY website I can find to let people know NOT to buy their products. So, you may fall in love with your Sleep Number the first week you sleep on it but be aware that you are going to spend about $200 every other year on parts. We purchased two remotes, and it took four calls to customer service in order to get the control unit to detect the second remote. I requested they deliver the mattress as scheduled, so we can sleep in our bedroom. Free shipping for many products! There was no trouble shooting. The bed is a little rough at first being brand new. Our bed was picked up and you would think after a $3000 purchase corporate would follow up. And hate it. Even if you've been sleeping at the setting you found in the store, we recommend finding your Sleep Number setting in your bed, because the environment in your room is different than the store and the mattress you purchased may be a different model than the one you tried in the store. We reviewed the platform bed for the Sleep Number Mattress, and an adjustable bed frame. I cannot recommend a company that refuses to speak to an unhappy customer they say transfer me to someone then call goes dead hndrescalls unanswered or ddisconncted, It is a rip off. Back still inflamed and I have to pay for it! Two of the most popular types of mattresses currently on the market are the Tempurpedic and Sleep Number models. The health benefits of high-quality sleep are significant and wide-reaching, with the positive effects of a decent slumber improving our lives in several different ways. Spent hours on the phone trying to resolve this. We do not have children and so no child has ever jumped on the bed.About a year ago we noticed that the sides of the bed were pushing out and there was a depression on both sides where he lay when sleeping. (Delivery was free) A bed for over $6,000 is very steep. It will happen a lot sooner than the advertising leads you to believe. The sleep numbers did not match what we selected in the store. Make sure the top of your pillow is at least 1-2 inches from the head of your bed. After trying it at home. However, once I paid for the whole enchilada, their customer service took a drastic turn for the worse. When I called to begin the return process I was put on hold for an hour and forty minutes. I would give this company zero stars if I could, Just purchased another sleep number bed today, If I could, I wouldn't even give it any stars. Scheduled delivery day was scheduled for a Friday. Had I known this, I would have compared the bed to competitors. The Sleep Number c2 Bed matched the Sleep Number i8 bed Pillowtop, $3,000, in our tests for back and side support. There was nothing wrong with my older mattress we just wanted to upgrade to the adjustable bed. ‍Sleep Number Bed Financing And Payment Options ‍If you're looking to purchase a Sleep Number bed, there's an available financing option. We were interested in the C2 after seeing the excellent rating it received from Consumer Reports, with high marks for durability, side and back sleeping. Most concerning our sleep numbers were WAY OFF. I called to scheduled a pick up and was told I have to wait 30 days. Have had a support ticket for 3 months and they will not replace the mattress. He then told me they were not allowed to touch it when setting up my new bed. There are hundreds of bed manufacturers in the country, why buy one from a company that makes a second rate product and that is so ethically challenged their founder is spending the rest of his life in a Federal Penitentiary? That's ridiculous!!!!! Unless you're physically challenged or disabled, I'd save money by opting for the UPS delivery. One star is too much. The bed was installed by the company's installers and has not been moved since that time. I called to find out about warranty and was told I would need to spend almost $400.00 on new foam. Call 1-888-694-4088 to get this special offer. We thought the extended holiday hours were in effect. WE BOUGHT THIS A MONTH AGO AND I AM BACK TO SLEEPING THROUGH THE NIGHT MOST NIGHTS. We opted to install it ourselves. ------------------[UPDATE 3-11-2014: Well, my wife just completed her pregnancy with our third child and she has said repeatedly throughout the last trimester that she was glad to have an adjustable bed. Never warned me of issue here itt is 10yrs latter I am soo exhausted positioning mattress all day long exhausted Feel like I’ve been working or sleep nuunnnmbeer for free all these years. For example, the Zinus Mia Platform Bed Frame is great for the Sleep Number Bed because it is available in multiple sizes and has a great design to compliment the Sleep Number Bed. We used the box frame from our previous bed, and it works great.Do NOT buy a "high-end" Sleep Number bed. You would think your customer service would be understanding or offer ANY kind of help (as many companies are) but they simply said NO. when the delivery men came on 8/4 all they had was the base and no mattress or remote and this was after I disassembled my old bed. Sleep Number's customer service was absolutely no help, they walked me though the pairing process (I think I can do it in my sleep now), and claimed success … if only they had listened they would know it always works, for a few hours, then the remotes loose their connections again. Every night I have to re-pair the remotes to the bed, and this is getting old quick. I bought the ILE mattress over the Labor Day sale. If you don't like it, you pay nothing. It has to be inflated and the air is the support. Not our problem. This new bed had to have someone delivery it and set it up, another $200 charge. I have hip issues, so I'm looking forward to this one! I would highly discourage anyone who is considering a Sleep Number mattress. The benefit of an air mattress (versus springs or memory foam) is that you can adjust the firmness of the bed from 0 to 100. Bed has been flawless for the last 2 years. The brain was replaced 2 weeks ago because of E3 connectivity errors, and now they say they are working on a fix, but have no time frame for a fix. My wife still occasionally mentions her desire to put a one-inch memory foam topper under the Downlite topper just to increase the initial softness a little, but it's such a small issue, she hasn't really gotten around to it yet. I contacted Sleep Number. I did and got the same crap. I called the manager at customer service. Called again and spoke to a supervisor but instead of sending someone out they said they would just pick it up. How creepy is that. They totally ignored us. We never even got to try the mattress out. He started with a demonstration for us to show us exactly how the bed works along with all its features. It is 100% a glorified air mattress. DO NOT ORDER! The price for these mattresses is quite high versus competitive offerings. I started sleeping on the floor because it was more comfortable. Between Nordstrom and Jcpenny. Warning: Sleep Number Beds Last Only 6 Years, I wish I had not purchased this bed since I cannot find a good sleep position and will purchase another mattress, One moth in and love it, after a few tweaks. The guys picking up the mattress did not seem surprised. Most people will prefer a sleep number somewhere between 30 to 60. Loved them all! The taller air bladders or "upgraded" layers of padding are not necessarily desirable. My "comfort foam" failed in a little over one year making the bed way too soft and painful. I DO NOT RECOMMEND. 30 I saved so much money. This bed frame also provides an additional metal side rail system that keeps the mattress so that it remains firmly in place regardless of how often you shift around during the night. Then it will be well worth the money spent. My husband loaded our bed on the pick up and drove it to the dump. Don't get sucked in by the commercials and fancy sales reps. Do not buy the base, period. As a consumer it's expected. I'm going on week 2 of having my P5 Sleep Number bed. This is 5 times the adjustability of a Sleep Number®* bed, which only adjusts in increments of 5. I'm a 65 and the wife is at 75. Instead of getting my original delivery date back, Sleep Number blamed the change on me having COVID. First, if you like a firm mattress, Sleep Number is great because you can keep it firm over time. Not a good bed at all. It's now 2 days prior to home delivery and I just received a phone call from SN saying an employee drove a fork lift through my custom bed frame and it will be another 6-8 weeks before my order can be delivered. If you get an especially good night's sleep on one of them, ask the desk clerk what brand it is. Made me feel like family. I was offered a new mattress cover at a prorated discount of almost 300 dollars. Unless you have $400 laying around and like to throw away cash then go for it. With the adjustable air chamber, the mattress delivers between a medium and sturdy medium-firm feel. YES! Sleep Number beds have a weight limit of 400 pounds per air chamber. In this article, we will do a review of both these product… Unfortunately a series of events happened right before the 90 day return window and we were not able to address the issue. Each time I lie down on the bed, I'm still aware that the initial "cushy" softness of the memory foam is missing, but after lying down for a few seconds, that observation immediately gives way to a pleasant impression of how firm and supportive the bed feels against my back. are you serious???? Depending on the height of a bed frame, some frames are capable of holding an impressive amount of belongings underneath them. Even with full pressure this did not go away. The flex frame $2000 is not returnable. The old mattress was definitely better. We found that the top layer of foam was cheap eggshell type foam that had torn in the middle. I purchased my sleep number bed in 2010. You don't need it as long as you have a solid, flat foundation for the mattress. What a hoot sleep Number is, slow on delivery and can not deliver the right product or no product. Overall, the bed went together nicely, wish some of the zippers were better in quality and it does take some getting used to the foam boarders. Time will tell. Read on to learn more about how Sleep Number airbeds compare to the competition and rate in terms of construction, pricing, and performance. I'm in so much pain right now and after calling the company and telling them how it wasn't right they did absolutely nothing! I suffer from back and hip issues due to a car accident and haven't had a good night sleep in 5 years. WORST MATTRESS STORE EVER! Since the sides / frame are thin foam just enough to hold the air mattress in place, it will collapse on you as soon as you swing your legs around to get out. No, since the base is always sold separately, the bed frame does not come with the Sleep Number Bed. That's why he is great as what he does. Select Comfort, the makers of Sleep Number, had adjustable and customized comfort in mind when they created Sleep Number beds. The purchase of our i8 bed was a simple decision as my husband and I have very different comfort levels. Having said that, I sincerely hope that this will be a long term solution for us.I did make a YouTube Video of the unbox of the mattress that provides some insight into what it takes to set up this mattress.[...]. Did a follow up, GUESS WHAT? We said absolutely not and finally they moved that date up to 1 more week. She became very belligerent and said she would keep the order for a few days. The only thing laying on the mattress in a store will tell you is if you immediately don't like it. He used my friends name as the owner of my bed and when I asked why my friends name was on my paperwork he says thats how the referral program works. For the budget-conscious shopper Black Friday, Labor Day, and Memorial Day sales are often some of the best times to purchase a Sleep Number … Plus, who wants to call them in the middle of the night because you cant get it to work? Bought this today. Warning: Sleep Number Beds Last Only 6 Years My wife and I purchased a sleep number bed, a 5000 Queen Set, Dual, Ptop, Wireless in 2006. Tempurpedic, as well as Sleep Number bed brands, have their benefits and considerations for some. Didn't know much going in but Elliot was very informative and helpful. It is a silly gimmick. One way to make sure that your bed frame is going to be supportive and durable is by checking the material that it is made out of. Your bed frame can also come with or without drawers, a great feature for those who need the extra space but who would not be able to get it with the low hanging side pieces on this product. So now we called, explained our issues. Bg997# Otobi Furniture Bedroom Sleep Number Bed – Buy Sleep Number Within Sleep Number Sofa Beds View Photo 9 of 20. Sleep Number has innovated over the years. SLEEP NUMBER WILL NOT LET US RETURN THE GARBAGE BASE! I am also not experiencing the hip pain that I had for over a year. My wife and I are the only one who have ever slept on the bed. So corporate finally let us return it and we would have to repurchase the bed again in our name and corporate would help us with the transaction. two very nice gentlemen came and inspected the bed and replaced the one side that had been sent. Paid almost $6,000.00 for this i10 bed, after less than 2 years the bed started dramatically sagging the same way our 10 plus year old innerspring pillow top mattress had. As a business owner, I would hire him to be my brand ambassador in a heartbeat! My only reason for the 4 stars? We have been so disappointed in how cruel their policy is. Let’s start analyzing the Sleep Number reviews from the positive side of things. I thought I might upgrade my bed to the I10, bet I will not do that now. We are looking forward to how it will do for us. Last, for one final insult, they will charge you $199.00 to come pick it up when you try to return it with a 10-day window to come out!! The pros: Mid-grade Sleep Number option with more between you and the air bladders for additional memory foam comfort and cooling. Now I have a $3000 base and forced to buy 2 doubles or a king and use the functionality of the base the same on both sides, which does not work so I guess I buy 2 twins. We then had to try another model because to return it would cost $250 restocking fee. The middle grade c4 offers a 10'' profile, 1.5'' memory foam comfort layer, and 3 zones of air bladders for adjustable firmness. The DHP Dakota Upholstered Faux Leather Bed Frame is an affordable, sturdy, wooden bed frame that features an attractive upholstered faux leather design that reaches both its headboard as well as its footboard. The limited warranty is not very good at all, as replacement parts are very expensive. Finding a Sleep Number bed on clearance is another excellent way to maximize your savings. Knowing the best time to buy a Sleep Number bed can save you hundreds of dollars. The company charges a $200 "professional set up fee" to deliver the mattress. This is review is based on Sleep Number the Company. (You could buy a thicker mattress topper of better quality foam for half that price or less.) Don't make the same mistake!! I want to share some of that information now, then I'll return periodically to report on how well we're sleeping.WHY A SLEEP NUMBER BEDThere are two main reasons to buy a Sleep Number bed: (1) so you can change the firmness of your mattress to suit your preferences, which may change over time, such as during pregnancy or while recovering from a back injury; and (2) so you can have a different level of firmness on each side of the same mattress to accommodate two sleepers with very different comfort preferences. We have also compiled a list of some of the best bed frames for Sleep Number Mattresses (previously known as Select Comfort). We all know that one person that uses the area underneath their bed as their own personal storage shed. It turned out it was the main bed air bag that leaked. For one, the adjustable base is not returnable. If you have young children who like to play on the bed keep them off this bed! Our two previous mentions were great but we have to say that the Metro Shop Leann Graceful Scroll Bronze Iron Queen-Sized Bed Frame by Tribecca Homes is one of the best pieces for those who need a stylish, minimalistic yet supportive bed frame. READ YOUR WARRANTY!!! So I got very upset and asked what was I to do and he said because of corporate policy they cannot touch any furniture like head or foot board or the bed frame. He would check in to let us know that he was available for questions. Don't buy, there are better beds out there. We were confident one of the sleep number beds would work for us. Highlights of the Sleep Number Beds We waited another week and finally they delivered it. I'm retired and don't abuse my bed and had it for just a couple of years. The mattress is extremely uncomfortable and cheap feeling and makes sounds all night long. Finally, Sleep Number beds will need to have parts replaced. Sleep Number is a great mattress! Well, it took one week to get the plugs in the mail to diagnose the problem, now they are telling me that a technician cannot out for THREE more weeks to fix the bed. Went to buy by Sterns and Foster and they have a full replacement on their beds if they come apart..wow a much better bed then the Sleep by number. I had taken that specific date off of work for the delivery and installation. I bought the bed a month ago. I bought a C4 in hope that it would help my lower back and hip pain. The first week was a bit rough as we adjusted to the new feel of an air bed, but the last two weeks have been great. The best mattress deals and discounts generally occur around major holidays. I am a RN and my husband is an officer. 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